$6M+
GMV in Year 1
Scaled an AI-augmented checkout SaaS to 15 enterprise merchants.
Product Manager | Gen AI | LLMOps | AI Engineer
I design and ship agentic AI products with robust architecture, hybrid retrieval, tool orchestration, and LLMOps controls for reliability, cost, and scale. PM strategy plus hands-on builder execution from prototype to production rollout.
Previously At
By the Numbers
$6M+
GMV in Year 1
Scaled an AI-augmented checkout SaaS to 15 enterprise merchants.
$2.4M+
ARR Influence
Drove SaaS + transaction pricing outcomes with 110% NRR.
50+
Experiments Run
A/B and analytics loops across checkout and growth workflows.
40%
Conversion Lift
Checkout conversion improvement through rapid product iteration.
30%
Chargebacks Reduced
AI-enhanced fraud protection with safety and reliability guardrails.
12+
AI Systems Built
Production systems across agentic AI, hybrid RAG, routing, and model training pipelines.
Experience
Product Manager
India / Global Teams
0-to-1 AI-augmented commerce and operations products with production-grade reliability and measurable business outcomes.
Senior Product Manager
India
Built CRM and organic marketing products with AI-enabled support workflows and outcome-led delivery.
Principal Consultant Lead
India
Delivered large-scale B2B CRM capabilities by combining product strategy, consulting, and technical execution.
Portfolio
Compliance Brain
›Auditable, self-correcting enterprise AI knowledge system built for compliance-heavy environments.
AgRAG
›Multimodal enterprise RAG system with orchestrator, hybrid retrieval, tool routing, and feedback loop.
CCIL
›Multi-agent conversational analytics and operations layer over CheckoutChamp APIs using Gemini, MCP, and LangGraph.
LLMOps
›Dynamic model-routing engine selecting providers by cost, speed, and quality with guardrails and observability.
AI Product Compass
›AI platform for product teams covering PRDs, prioritization, GTM planning, and PM coaching workflows.
WhyWeDecided
›Local-first desktop meeting intelligence app for recording, summary, action extraction, and decision memory.
Issue0
›Agentic QA platform for intent-based, self-healing automation and resilient Playwright test generation.
DesignMaster
›Structured website reconstruction and AI editing workflow with safe normalization and clean export-ready code.
Llama RAG
›Advanced PDF RAG prototype using local Llama inference with retrieval quality optimization pipeline.
Model Training
›From-scratch next-token language model training experiment using custom PyTorch loops.
Model Adaptation
›Instruction-style fine-tuning workflow for compact transformer models on structured Q&A data.
Side Projects
Products built end-to-end using AI tools, all tied to real user workflows.
11+
featured AI builds
Agentic QA platform for intent-based, self-healing automation and resilient Playwright test generation workflows.
3
model-training notebooks
Self-supervised training, instruction fine-tuning, and retrieval optimization over local Llama inference.
1
desktop intelligence app
Local-first meeting intelligence product for recording, transcription, summary, action extraction, and searchable decision memory.
Skills
Postgraduate Studies in Computer Applications
Punjab Technical University
As per CV
Undergraduate Studies in Computer Applications
Punjab Technical University
Certifications: Bright Idea Award (2024), Enterprise Agile, Product & Python tracks
As per CV
Beyond Product
I help teams move from demos to reliable AI products with lower operational cost, stronger governance, and measurable business outcomes.
50%
Reduction in LLM drift/safety incidents via routing and monitoring controls.
35%
Improvement in resume parsing accuracy for AI-assisted recruitment workflows.
40%
Faster onboarding from LLM-powered automation with guardrails and PII-aware design.
150+
PMs mentored across coaching and portfolio-review programs.
Let's Work Together
If you are hiring for Gen AI, LLMOps, or Applied AI engineering, I would be glad to connect and discuss how I can help your team ship reliably.